Privacy Policy

Spark! Imagination and Science Center ("Spark!", "we," "our," or "us") respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, make a donation, purchase a membership, register for programs, or otherwise interact with us.

Information We Collect

We may collect information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Payment information (processed securely through third-party providers)

  • Membership and donation information

  • Event and program registrations

  • Information you provide through forms, surveys, or email communications

We may also collect certain technical information automatically, such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of visits

  • General website usage information through analytics tools

How We Use Your Information

We use information to:

  • Process memberships, donations, and purchases

  • Respond to inquiries and requests

  • Register participants for programs and events

  • Send newsletters and museum updates (if you opt in)

  • Improve our website and services

  • Maintain records and comply with legal obligations

  • Communicate about events, exhibits, memberships, and opportunities to support Spark!

Email Communications

If you subscribe to our mailing list, we may send occasional updates about events, programs, and museum news. You may unsubscribe at any time using the link provided in our emails.

Payment Information

Online payments and donations are processed through secure third-party payment providers. Spark! does not store full credit card information on its servers.

Cookies and Analytics

Our website may use cookies and analytics services to better understand how visitors use our website and to improve the user experience.

You may choose to disable cookies through your browser settings, although some website features may not function properly.

Children's Privacy

Spark! serves children and families, but our website is intended for parents, caregivers, educators, and adults.

We do not knowingly collect personal information directly from children under the age of 13 without parental consent. If you believe a child has provided personal information through our website, please contact us and we will promptly remove the information.

Photography and Media

Spark! Imagination and Science Center may photograph or record exhibits, programs, camps, birthday parties, and community events for educational, archival, and promotional purposes. Images and videos may be used on our website, social media channels, newsletters, annual reports, and other print or digital materials that support our mission.

We are committed to respecting the privacy and comfort of all families. Parents or guardians who prefer that their child not appear in photographs or videos should notify museum staff upon arrival or contact us in advance. We will make reasonable efforts to honor those requests.

Spark! does not publicly identify children by full name in photographs, videos, or promotional materials without the express permission of a parent or legal guardian.

Professional photographers, media organizations, and community partners may occasionally document museum programs and events. By participating in public museum experiences, visitors acknowledge that incidental photographs or video recordings may occur.

For private events and birthday parties, photographs taken by hosts or guests are their responsibility. Spark! is not responsible for the use, sharing, or distribution of photographs taken by attendees.

Sharing Information

We respect your privacy and do not sell or rent personal information.

We may share information with trusted third-party service providers who help us operate our website, process payments, manage memberships, send communications, or provide other services necessary to support our mission.

We may also disclose information when required by law.

Data Security

We take reasonable measures to protect the information we collect. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to other websites. Spark! is not responsible for the privacy practices or content of external sites.

Your Choices

You may:

  • Request access to your personal information

  • Update or correct your information

  • Unsubscribe from email communications

  • Request that we delete information when legally permitted

To make a request, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Spark! Imagination and Science Center
5000 Greenbag Road
Morgantown, WV 26501

Phone: (304) 292-4646

Email: info@sparkwv.org

Website: www.sparkwv.org